HVAC Contractor Frequently Asked Questions

Most Orlando homeowners pay between $75 and $150 for a standard diagnostic visit, and repairs usually run $250 to $800 depending on the part. A full system replacement typically lands between $5,500 and $12,000, with variable-speed units and zoning pushing toward the higher end. Your exact cost depends on tonnage, duct condition, and how accessible the air handler is in your attic or garage. We give you a written, itemized quote before any work starts, so you'll know the price of the part, the labor, and the refrigerant charge. No surprise line items, no pressure to buy a new system when a $300 repair will do.
Yes. We'll come out, measure your square footage, check your existing ductwork, and run a load calculation based on Orlando's design temperatures. You get a written proposal that lists the equipment model, SEER2 rating, tonnage, warranty terms, and installation labor. If your attic insulation is thin or your ducts leak, we'll show you the numbers so you can decide whether to fix those first. Free estimates are for replacement and new installs. Diagnostic visits for repair calls carry a standard trip fee, and we'll tell you that amount when you book.
Every technician we send out works under a Florida Class A or Class B air conditioning contractor license, and our company carries general liability and workers' comp coverage. You can verify any state license through the Florida Department of Business and Professional Regulation license search. We also hold EPA Section 608 Universal certification for refrigerant handling, which is required by federal law for anyone who buys, recovers, or charges refrigerant. If a company can't show you those credentials, don't let them touch your system.
We run same-day service for no-cool calls across most of Orange and Seminole counties, and we keep after-hours slots open for nights and weekends. During a July heat wave, demand spikes, so calling early in the day gets you a better window. When you call, tell the dispatcher your ZIP code, the brand of your system, and whether it's blowing warm air or not running at all. That helps us load the right parts on the truck. If we can't make it the same day, we'll tell you straight and schedule the first available slot.
A tune-up takes about 60 to 90 minutes. We pull and clean the blower wheel, wash the condenser coil, check the capacitor and contactor, measure amp draw on the compressor, test refrigerant pressures with manifold gauges, inspect the drain pan and float switch, and clear the condensate line with a vacuum. We also check your thermostat calibration and air filter. You get a written report showing static pressure, superheat, subcooling, and temperature split. In Orlando's humidity, a clogged drain line is one of the most common causes of water damage, so we flush it every visit.
Two things cause most of it: low refrigerant and restricted airflow. When the charge is low, the evaporator coil drops below freezing and ices over, which then melts and floods your drain pan. Dirty filters, closed vents, or a failing blower motor cause the same problem. During Orlando's rainy season, your condensate line also has to move a lot of water, and algae grows fast in that warm, wet environment. A float switch should shut the system off before it overflows, but those switches fail. We clear the line and test the switch on every maintenance visit.
New equipment carries the manufacturer's parts warranty, usually 5 to 10 years depending on the brand and whether you register the unit. Our labor warranty is separate and we put the terms in writing on your invoice. Repairs we make are covered for a set period, and if a part we installed fails inside that window, we come back at no labor charge. Keep your maintenance records, because most manufacturers require proof of annual service to honor a parts claim. We log every visit in your account so you always have that paperwork.
We cover Orlando proper plus Winter Park, Maitland, Altamonte Springs, Winter Garden, Ocoee, Kissimmee, Lake Mary, Oviedo, and Sanford. That includes areas around Lake Eola, College Park, Baldwin Park, Doctor Phillips, and the 32801, 32803, 32806, 32819, and 32828 ZIP codes. We also serve parts of Seminole and Osceola counties. If you're not sure whether you're in our service area, call and give us your address. We'll tell you yes or no right away instead of booking a tech who has to drive 40 minutes.
Twice a year is the right answer here, not once. Orlando runs its AC nine or ten months out of the year, and the pollen, humidity, and afternoon thunderstorms take a toll on coils and drain lines. We recommend a spring tune-up before the heavy cooling season and a fall check before you start using heat. If you have pets, a dusty attic, or you're near construction, you may need filters changed more often. Skipping maintenance is the fastest way to turn a $200 repair into a $7,000 replacement.
Check three things: a valid Florida license, proof of insurance, and whether they'll put a written quote in your hands before starting work. Ask if they do a load calculation before sizing a new system, because guessing tonnage is a common mistake that leads to short cycling and high power bills. Look for NATE-certified techs and EPA 608 certification. Read reviews for patterns, not single complaints. And be wary of any company that quotes a full replacement on the first visit without testing refrigerant pressures or airflow. A good tech diagnoses first and sells second. We're happy to walk you through our process before you commit to anything.

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